Refund policy

SHIPPING:

--Please allow up to 7 business days for your order to ship.

--Our shipping program will email you tracking when your label prints.

--Insurance is not included, if you want to add to your package please let us know prior to paying your invoice.

--PLEASE be really careful opening your packages, do not use a scissors!!

RETURN POLICY

--Exchange or store credit only within 14 days of sale. No refunds. This applies to all regular price clothing. All other items are FINAL SALE. Item must be in new condition with tag attached and free from odors, pet hair, stains, etc. (please email shop@freedomroadfashion.com).

--Due to the volume of messages, I do not respond to private messages as things get missed this way.

--Customer pays shipping costs.

CUSTOMER SERVICE:

E-MAIL PLEASE!

--Customer Service is a priority and I want you to have a fun and enjoyable experience shopping with us!

--With the growth of our business, I have encountered an influx of messages sent to my messenger on a daily basis and it gets messy.

--All customer service questions will now be directed to shop@freedomroadfashion.com

--All of your messages are very important to me, and this will allow me to have an organized system so I can get to you faster.

--With the volume of messages, please understand it can take up to 48 business hours for a response.

THANK YOU!!

YOU are the heart of my business! If you are happy with your experience with me, please spread the word to your friends & family and consider leaving a review!

Thank you for allowing me to share my love of this wonderful clothing with you!

Happy Shopping!!

xoxo Jamie